Why join us?

• Competitive remuneration package
• Flexible working hours
• FREE Club Membership + 1 for your partner, friend, or family member
• A fun, passionate, and enthusiastic working environment
• Ongoing learning and development via Anytime Fitness’ dashboard, conferences, and peer networking
• Support and resources to help maximise the success of the club and enjoyment in the role.

Responsibilities

• Manage all operational responsibilities within the club, with a focus on prospects, sales and growing the membership database and retention
• Making sales, retention and arrears calls. 
• Leadership of a team including recruiting and training competent staff that match our core values whilst bringing their own unique attributes to the club.
• Upholding safety standards, with an emphasis on COVID-safe compliance.
• Managing customer complaints and problem resolution. 
• Maintaining a high level of customer service at all times. 
• Maintaining merchandising requirements and stock levels.
• Ensure opening and closing procedures are strictly followed. 
• Ensure gym is always cleaned at the start and end of any shift, referring any issues t the contracted cleaning company. 
• Complete daily reports in line with guidelines set by the directors. 
• Providing an exceptional member experience from first contact all the way through their journey with Anytime Fitness.
• Being an ambassador for the brand and ensuring the club exceeds excellence in brand, professional and personal standards at all times.
• Celebrating success with both staff and members.
• Creating a positive, welcoming, and friendly environment for all people that connect with Anytime Fitness.

Key Selection Criteria

• Experience managing a team of people to achieve KPIs and targets, including recruitment, induction, and rostering.
• Customer service or sales experience, including work as a Business Manager (ideally 3+ years).
• Ability to read statistics and financials of a business including P&Ls.
• A passion for fitness essential.
• Certificate III and IV in Fitness preferred, but not essential.
• Willingness to adhere to high safety standards, including COVID-safe plans and regulations.
• A willingness to lead sales and local area marketing initiatives, including in shopping centres, club tours, up-selling and cross-selling of services.

 Apply:

Submit your CV and cover letter via the 'Apply' button.