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Membership Manager - Genesis Health & Fitness Lawnton

Queensland, Australia

The Membership Manager at our Genesis Health + Fitness Lawnton club takes responsibility for leading our Membership team to maximise membership growth through acquisition and retention activities, and create a positive member experience.

Employer

Genesis Fitness

Key Job Category

Manager - Sales/Marketing

Date

Added on 8/29/2022

Expires on 9/29/2022

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About Us

About Genesis Health + Fitness Lawnton:

Genesis Health + Fitness Lawnton has been a part of the local community for 15 years and is one of North Brisbane's premier health clubs. Locally owned and operated, our group includes Genesis Health + Fitness Lawnton and Windsor Clubs.

Our Lawnton Club is a large big-box facility with 4 different training studios including our popular Coaching Zone program, a large gym floor, functional training and boxing zones, and a large Kids Club creche.

The Opportunity:

The Membership Manager at our Genesis Health + Fitness Lawnton club takes responsibility for leading our Membership team to maximise membership growth through acquisition and retention activities and create a positive member experience.

The Membership Manager's role is to also train, develop and mentor their Membership Team by providing them with the tools to succeed in their role. 

Key Responsibilities:

  • Manage the daily workflow of the club's Membership Team to ensure weekly and monthly targets are achieved
  • Achieve your own individual sales targets proportionate to the Club's targets
  • Assist with the delivery of sales training to develop the Membership Team
  • Achieve member retention and growth budgets on a monthly basis
  • Conduct daily 1:1 and team meetings with the Membership Team
  • Assist in planning, organising and executing marketing & corporate activities
  • Assist in Membership Team rostering

In return we offer you:

  • A competitive remuneration package including base salary, super and uncapped commissions
  • Career opportunities within the Genesis Health + Fitness network
  • On-going training and support to develop your customer service, sales and leadership skills
  • 2 x complimentary Genesis Health + Fitness Premium memberships

To be successful in this role you will need:

  • Minimum of 12 months of experience managing a team in a sales environment
  • Able to demonstrate proven sales and customer service experience with a clear ability to hit KPI's
  • Previous experience of customer service management including retention & engagement strategies
  • Previous experience of managing and mentoring a team
  • Ability to engage and inspire a team towards a common goal
  • A passion for fitness and sales

How to Apply

Please apply below and our team will be in contact.

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